Quick Info
Position: QUANT Success Associate (m/f/d)
Location: Frankfurt am Main, Germany
Type: Full-time, remote by arrangement
Salary: Competitive, depending on experience
Start date: Immediately
Software that makes buildings cleaner
At QUANTREFY, we are passionate about transforming the real estate industry in a sustainable way and creating positive impact. Leading the way in ESG and sustainability, we provide innovative solutions to make real estate portfolios transparent and future-proofed.
Join us in making the world a more sustainable place
Buildings are responsible for a whopping 40% of global CO2 emissions. With QUANTREFY, you actively contribute to drastically reducing these emissions. Our platform helps the property industry to make their buildings more sustainable – and therefore more economical. At QUANTREFY, you don’t just work for a technology company. You make a real difference to climate change every day. Join us now and use your skills to make an even bigger difference!
Young company, proven processes
QUANTREFY is a young company that has rapidly gained wide industry acceptance – founded by experts in the field. For you, this means the best of both worlds: the freshness, spirit and personal atmosphere of an up-and-coming technology company, with the awareness of established structures and processes in the background that make everyday work easier for all of us.
Job description
As an Associate (m/f/d) in the QUANT Success team, you will support our customers through onboarding, training and the use of Jira Service Management (QUINN’s portal). You will work closely with the sales and data flow team to identify upselling opportunities and develop new features.
Work & Responsibilities
Your tasks
Supporting our customers with onboarding, training and use of Jira Service Management (QUINN’s portal)
Identify up-sell opportunities and work with the sales and data flow team to increase services and assets
Contribute to the management of the UserVoice system for co-creation of new features and services based on customer feedback
Building ESG expertise and applying it to support clients
Customer communication and problem resolution
Requirements
What makes you stand out
Experience in a customer-oriented position
Basic knowledge of CRM systems, preferably Salesforce and Jira Service Management
Knowledge of working with Confluence
Basic knowledge of ESG and regulatory issues is an advantage
Good communication skills
Motivated to work in a fast-paced, team-oriented environment
Fluent in German and English, other languages are an advantage
Team
What you can count on
An open and capable team in which you immediately feel welcome
Established processes & structures combined with the freshness of a young company
Attractive base salary
Work in our office in Frankfurt a. M. (remote by arrangement)
A lot of personal responsibility & creative freedom in a fast-growing company
Just your thing?
We are looking forward to your meaningful application documents
And if you are still unsure, feel free to ask us your questions in advance: jobs@quantrefy.email